Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Sep 5, 2023 · Learn how to install and activate your Xfinity Gateway to have powerful, secure WiFi.Name your WiFi network and create a password. Wait for your gateway or modem to be ready. Your gateway or modem may take up to 10 minutes to be ready to activate. The Xfinity app will show you your progress during this step. Don't unplug your gateway or modem during this process.Connect the other end of the power cord to the new modem or modem-router combo. If you are using a separate router, connect the modem to the router using an Ethernet cable. 3. Register & Activate the New Modem. Once the connections have been completed, activate the modem on the Xfinity network via the App or portal. Follow the steps below:The wireless software will scan for all available networks in your area. Look for your network — the one you created and named — and select it. If you password-protected your network, enter your password or network key when prompted. Click Connect. Your computer should now be connected.

Please send me a Direct Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. To send a Message: 1. Click on the Chat Bubble icon in the upper right corner. 2. Search for "Xfinity Support" and select "Xfinity Support" from the drop down list. 3.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...

If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ...

Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0. 0.Jun 12, 2020 · Expert. •. 103.7K Messages. 4 years ago. Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0. 0.Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE connectivity, and when activated, internet ...If you are not redirected to the XFINITY self-activation page, visit Comcast.com/activate. Provide your XFINITY credentials and complete the self …

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Brand new gateway, can't connect to wifi. I tried to activate my new gateway with the xFi app, but it failed at the end and connected me to a chat agent. They tried to activate it remotely but were unable to, and said they would connect me to a specialist. The chat session ended and I never heard back... at this point, WiFi did NOT work but ...

Visit the Xfinity activation page here. Click ‘Here’ below the activation page. Create an ‘Xfinity ID’ and ‘Password’. Verify and log into your account. Click the user icon on the top left of your account page to see details of the devices connected to the account. Select the device you want to activate to start the activation process.A modem is an external or internal device thats function is to transmit digital data over communication lines. Traditional modems once used frequently with dial-up networks convert...General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...1. After unpackaging your new modem from the box, you should have the following items handy. The modem. Coax cable. Power cord. Ethernet cable. 2. Next, find the label on your modem. Most modems have a label on the back or bottom that includes the serial number and MAC address information.Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including news and sports. Manage and watch DVR recordings. Watch thousands of Xfinity On Demand shows and movies. Download shows and movies for offline viewing. Rent or buy movies and shows on any compatible device.

I wonder what your goal was to have a second modem/router combo. Were you hoping to have two separate networks in your house? If you had more than one family at your residence (like you rent out a room or have an additional dwelling unit), I could see having two accounts and two modem/router setups so long as the two networks are kept separate.Schedule your move via our online Xfinity moving page. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it.Using Your Touchscreen to Connect to a New Gateway. Tap the gear icon, then tap Devices. Enter your Master Keypad Code. Tap Advanced Settings. Tap Connectivity. Tap Connect to New Gateway Now. Tap Yes to start the process. If the WiFi connection between the touchscreen and Gateway was established, you will see a green check mark. If a ...Activating your new modem is simple and easy via the Xfinity My Account App! Download the Xfinity app for free from Google Play or the App Store. Sign in using your Xfinity ID and password. If you don’t have one, you can create one from the sign-in page.Tap the account icon in the top left of your screen. Under the Devices section, tap Activate Xfinity Gateway or Modem. Tap Your Own Modem. Follow the on-screen instructions to activate your NETGEAR device. Confirm that your NETGEAR device shows online on the Xfinity app dashboard. Launch the Nighthawk or Orbi app.Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that's lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You'll receive a confirmation email when service is suspended.

Jul 10, 2022 · Watch this video to learn how to connect, setup and activate a new Xfinity xFi Gateway Modem (XB7 -T Model CGM4331COM) using Xfinity mobile app with a few easy steps.Brand new gateway, can't connect to wifi. I tried to activate my new gateway with the xFi app, but it failed at the end and connected me to a chat agent. They tried to activate it remotely but were unable to, and said they would connect me to a specialist. The chat session ended and I never heard back... at this point, WiFi did NOT work but ...

Two other options that come to mind: take the modem to your nearest Xfinity store and see if they can help you there, or try contacting Arris Customer Service. My guess is Arris will say you need to speak with Comcast. ... (Best Buy or Xfinity store) and have CC activate the new modem on your line. 0. 0. U. user_b9436e. New Contributor ...Setting Up Internet/Modem Without a Smartphone. Hi folks, I just got my new xFi Gateway modem in the mail today, and I've started setting it up, but I don't own a smartphone! It wants me to download the Xfinity smartphone app in order to complete the setup process, so I have to ask, is there another way to do this if I don't have access to a ...4. Connect your devices to the network. Setting up the Xfinity W-Fi is the easy part. Simply connect all your home devices to your network. Go to "WiFi," select the network that's yours, and enter your network's password. If you changed your password when you activated your devices, enter the new one.If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for her, she can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.Trouble activating new internet. Closed. I’m having trouble activating my new xfinity internet at my new apartment. I keep getting this message: “sorry, we’re having some trouble, please chat with an agent for help with your activation.”. I’ve tried signing out and back in, and I made sure I have an xfinity ID and have the correct ...103.6K Messages. 2 years ago. Try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 2.I wanted to take advantage of Xfinity upgrading my 1 Gbps connection to 1.2 Gbps so I got a new cable modem. I vaguely recalled having to activate a modem so I just called customer support, they asked for my cable modem's MAC address, said it was activating and to wait 10 minutes.I want to use another cable modem that is compatible and used with Xfinity postpaid service in the past. The Arris TG1682P cable modem that comes with Prepaid kit has following issues that cannot be avoided. 1. It keeps broadcasting radio signals of 2G and 5G bands, even when I disable both bands from its console. It just makes APN name invisible.Learn about the WiFi Ready service activation process.

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Jul 18, 2022 · Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...All devices support 802.3bz 1/2.5/5G Ethernet. When the XB7 is connected to my DMZ 2930M via Port-4 (2.5G port) internet downloads drop to about 400Mbps. When the XB7 is connected to my 2930M via any of the three 1G ports internet throughput is fine at right around 980 Mbps. The 2.5G Ethernet ports on the XB7 to not appear to behave correctly ...I have internet with the gateway but when I try activating my S33 it wont connect and my xfinity app says it can’t find my modem. ... you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. ... I tried self activating with the app just to see and it connected.Setting up a new Xfi Gateway modem can be an exciting yet daunting task. With its advanced features and capabilities, this modem can greatly enhance your internet experience. Howev...Expand your connection with tablets and smartwatches. Move aside, phones. Tablets and smartwatches can also get connected to our network. Add a tablet as a dedicated line or add a smartwatch to an existing Xfinity Mobile line. Shop plans. Check compatibility. Reduced tablet speeds after 15 GB of usage per line.New Poster. •. 1 Message. 3 years ago. I had the same issue. The problem was that my modem had wrong MAC. Choose activate modem and enter either CM MAC or HFC MAC (should be on the side or bottom of your router). The tech support used MTA MAC which is used for phone/voip. They have no clue what to enter.XfinityTo activate: Within the Watch app on your iPhone, select Set Up Cellular. Continue to Step 2. If you updated your Watch OS, you'll need to go to your Watch app and tap Cellular first. If using a QR code, select Scan QR code. Select While using the app and then scan the QR code below:It may take up to 10 minutes before you can connect to the Internet. Test the Internet connection by rebooting the computer and browse to https://www.surfboard.com. If issues arise when activating the modem on the self-activation site, call Xfinity customer support for further assistance and provide the following information: Modem ManufacturerHere's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Feb 19, 2024 · user_noname provided great links for activating your modem, as for how changing a Xfinity Gateway modem out for a modem you own will affect your account, if you are a Xfi Complete member you would no longer qualify as you must have a Xfinity Gateway modem. Xfi Complete includes your modem rental ($15 value) and unlimited data ($30 value).

Please send me a Direct Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. To send a Message: 1. Click on the Chat Bubble icon in the upper right corner. 2. Search for "Xfinity Support" and select "Xfinity Support" from the drop down list. 3.3 years ago. Hi, I have Xfinity modem in 3rd floor in one room and a printer in my loft connected to wireless router. My Xfinity modem use to send signal to the wireless router and my printer and was working. Since I changed to new modem from Xfinity I lost that connection. I need to mention my modem was connected to the router wirelessly.Getting started · Select Activate WiFi Boost Pods under Devices section. · Choose which WiFi Boost Pod you're installing. · Tap Get Started to begin activa... brooks funeral home newburgh new york Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including news and sports. Manage and watch DVR recordings. Watch thousands of Xfinity On Demand shows and movies. Download shows and movies for offline viewing. Rent or buy movies and shows on any compatible device.LombardAl Thanks so much for reaching out to us with your questions! user_noname provided great links for activating your modem, as for how changing a Xfinity Gateway modem out for a modem you own will affect your account, if you are a Xfi Complete member you would no longer qualify as you must have a Xfinity Gateway … aarons muskegon Select Connection, then Wi-Fi. Select EDIT at the end of the row for the 5GHz and 6GHz (for tri-band Gateways) Frequency Band. Select Disable and then SAVE SETTINGS. Complete set up of the WiFi device using the device's app. Go back into the Admin Tool and re-enable the 5GHz and 6GHz band. zybooks challenge activity answers First, I reactivated the old one and it showed back up in my Xfinity app. Next, I logged into admin “10.0.0.1” for my new modem and then reset it back to factory settings. Next, I logged into admin for the old router and reset it to factory settings also. Next, I disconnected my old modem from the wall and Internet cable.1 year ago. 0. Start Here. Seriously frustrating experience activating my own new net gear cm2050V. First tried per instructions. I plug my laptop in via Ethernet and it … tiphani montgomery matthew stevenson To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or ... erie daily times obituaries New comments cannot be posted and votes cannot be cast Related Topics Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and FinanceThen try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. bottle jack axle cradle harbor freight Macchione Landscaping (Mary Jo) 708 Gull Wing Place. Galloway NJ 08205. Account #8499-05-021-0423923 I have a new modem that need to activate. monica mcnutt husband All Netgear cable modems or cable modem routers are certified by all major Cable ISPs in the United States. All Netgear cable voice modems are certified by Xfinity. The activation processes for Netgear devices is simple and can be done using 2 different methods: 1. Manual activation Contact your ISP’s customer services by calling their …Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: -Click "Sign In" if necessary. -Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. -Click the "New message" (pencil and paper) icon. -The "To:" line prompts you to "Type the name of a person". holiday time animated nutcracker 75 inches 3. Start the internet connection. If your modem is wireless, use the network name and password (located somewhere on the back or bottom of the modem) to connect your router. To connect using Wi-Fi, go to the settings on one of the devices you want to connect and select the network name you just found on modem.Trouble activating new internet. Closed. I’m having trouble activating my new xfinity internet at my new apartment. I keep getting this message: “sorry, we’re having some trouble, please chat with an agent for help with your activation.”. I’ve tried signing out and back in, and I made sure I have an xfinity ID and have the correct ... the derricos net worth Xfinity Mobile sim1 bus schedule pdf I install Cable Modems with my job (along with routers, etc.) I prefer to activate the new modem via a web browser as opposed to having my client download the Xfinity app to activate. Historically activating via my computer and the web has worked well but as of late it fails quite a bit. This forces the app procedure. weil mclain age Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Everyone else, follow this 5 step guide to setup & activate your modem: 1. Prepare your Modem Info. Before you get started, it's helpful to prepare all of the information that will be needed by your internet service provider to quickly setup and activate your new modem. Gather the following information and have it handy for future steps: